Shipping & Returns

Shipping Information

At Zyra Night, we carefully prepare every order to ensure quality and satisfaction.

• Ready Stock Orders: Processing and delivery typically take 3–5 business days.
  
• Pre-Order Items: Delivery time is approximately 15–25 days (average around 18 days).
  
• Tracking information will be provided once your order has been shipped.
  
• Shipping times may vary slightly depending on location, holidays, or carrier delays.
  

Enjoy free delivery on orders over $29.99.

Order Processing

• Orders are processed within 1–2 business days after confirmation.
  
• Once an order is shipped, you will receive a tracking notification via email.
  

Returns & Exchanges

Your satisfaction is important to us. If you are not completely happy with your purchase:

• We offer a money-back guarantee on eligible items.
  
• Return requests must be made within a reasonable period after receiving your order.
  
• Items must be unused, unworn, and in original condition with tags attached.
  

Please contact our support team before sending any returns to receive instructions.

Important Notes

• Due to hygiene reasons, certain items may not be eligible for return unless defective.
  
• Shipping fees may be non-refundable depending on the situation.
  
• Slight color or measurement variations may occur due to lighting and production.
  

Returns & Refund Policy

At Zyra Night, customer satisfaction is important to us. If you are not fully satisfied with your purchase, please review our return guidelines below.

Return Eligibility

We accept return requests under the following conditions:

• tems must be unused, unworn, and in original condition.
  
• All original tags and packaging must be included.
  
• Return requests must be made within 7 days of delivery.
  

For hygiene reasons, worn or damaged items cannot be accepted unless there is a manufacturing defect.

How to Request a Return

Before sending any item back, please contact our support team with:

• Your order number
  
• Reason for return
  
• Photos (if item is damaged or incorrect)
  

We will provide return instructions after approval.

Refund Process

• Once the returned item is received and inspected, refunds will be issued to the original payment method.
  
• Processing times may vary depending on your payment provider.
  

Shipping Costs

• Return shipping costs are the responsibility of the customer unless the item received is defective or incorrect.
  
• Original shipping fees are non-refundable.
  

Important Notes

• Size selection is the customer’s responsibility — please check the size guide before ordering.
  
• Slight color variations may occur due to lighting and screen differences.